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  • Changes to credit laws

    Introduction of offences (including infringement offences) for failing to make prescribed information publicly available including online. ... It is now an infringement offence for consumer credit providers to fail to display…

  • COVID-19

    To help keep our phone lines free for urgent matters, we encourage you to make a complaint about a business via our online complaints form.

  • Buying online

    Buying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Consumer credit fees

    See all of the 2021 lender seminar presentations on our website.

  • Making accurate claims

    You can read more about health and nutritional claims on New Zealand Food Safety's website. ... Read more about growing organically on the Ministry for Primary Industries website..

  • Pyramid schemes

    Pyramid schemes. Pyramid selling schemes are illegal in New Zealand. What is a pyramid scheme? ... Pyramid selling schemes may involve 'gimmick' products (for example certificates) or overpriced products or…

  • Buying online

    Buying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Hardship applications

    advertising, selling or disposing of consumer goods that have been repossessed.

  • Buying goods and services

    Read more aboutBuying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Construction and property

    Read more on the Consumer Protection website..