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  • Product safety standards

    Go to the Standards New Zealand website to buy the standards unless stated in the individual product guidance. ... pistol crossbows. inclined infant sleep products. For more information about unsafe goods notices and any updates…

  • Mobile trading and door-to-door selling

    Mobile trading and door-to-door selling. If you are a mobile trader, or sell door-to-door or through telemarketing, there are rules you should know about. ... Selling over the phone or door-to-door.

  • Scams

    These include:. pyramid schemes. prize and lottery scams. online retailers who don't supply. ... Their website has information about how to avoid financial and investment scams and steps you can take to protect…

  • Fit and Proper Person certification

    You can apply for certification through the FSPR website. When you select either the "Creditor under a credit contract – Consumer credit contract” and “Mobile trader” service, you will be sent an ... You can find background…

  • Resources for consumer advisory sector

    If you would like to make a complaint on behalf of someone else, you can use our online form, or call us on 0800 943 600.

  • Complaints snapshot 2020/21

    Consumers can make a complaint to the Commission via our website, by calling 0800 943 600 or by email to contact@comcom.govt.nz.

  • Dealing with typical situations

    Do you have an issue or problem you need to solve? Below are some typical situations that consumers often find themselves in.

  • Pricing your products or services

    Tips for planning price promotions. Ensure discounts are taken off the usual selling price. ... your claimed usual price is out of date or was very rarely the real selling price.

  • Online reviews

    Online reviews. Online reviews provide an increasingly important source of information for consumers contemplating the purchase of goods and services.

  • Buying goods and services

    Read more aboutBuying online is a convenient way to shop, giving you access to a wide range of products and services.