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There are rules about how you can calculate and charge a borrower interest or default interest.
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Keep up to date with what is going on at the Commerce Commission.
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There are rules lenders or repossession agents must follow when repossessing goods.
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Here you will find gas pipelines projects we are currently working on and those we have completed.
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On 27th July 2023, we published industry guidance on the obligations of fuel retailers under the Fuel Industry Act and the Fair Trading Act in relation to displaying pricing information.
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If you provide high-loans, there are specific rules that you will need to comply with from 1 June 2020.
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The Complaints Snapshot identifies the major themes of consumer complaints submitted to the Commission during the year.
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Research relating to the Telecommunications market including Retail Service Quality research.
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When deciding on your pricing, you must take care not to mislead or deceive consumers. Any representations you make about price must be clear, accurate and unambiguous.
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In March 2023, the Commission engaged Perceptive to undertake Billing Clarity Research to determine what the current issues consumers are faced with when trying to understand their broadband and mobile bills. This qualitative research was completed
