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  • Lending online

    You should design your website and processes to ensure that you are able to comply before you start lending online. ... We recommend you take extra care in designing your website and…

  • Returns and refunds

    Read more about faulty services on the Consumer Protection website. ... Make a complaint using our online form, or call 0800 943 600.

  • Privacy

    Privacy. This privacy notice applies to personal information collected on the Commerce Commission's website: www.comcom.govt.nz. ... Personal information collected via this website is used only for the purposes…

  • Leisure and travel

    If you're booking accommodation online, you should be able to rely on the pricing and availability details being accurate and up to date. ... Visit the Consumer Protection website for guidance on renting cars…

  • Product safety standards

    Go to the Standards New Zealand website to buy the standards unless stated in the individual product guidance. ... pistol crossbows. inclined infant sleep products. For more information about unsafe goods notices and any updates…

  • Parking

    You can find more information about tickets, towing and clamping on the Consumer Protection website.. ... If you are concerned a parking operator may have breached the Fair Trading Act you can make a complaint…

  • Pyramid schemes

    Pyramid schemes. Pyramid selling schemes are illegal in New Zealand. What is a pyramid scheme? ... Pyramid selling schemes may involve 'gimmick' products (for example certificates) or overpriced products or…

  • Country of origin of food

    For more information please see the Ministry of Business, Innovation and Employment's website.

  • Buying online

    Buying online is a convenient way to shop, giving you access to a wide range of products and services.

  • Advertising your product or service

    Advertising goods and services that you cannot supply in order to get people into your shop or an online sale is known as 'bait advertising' and is illegal. ... You need to ensure that the main message conveyed in any…