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  • Complaint process

    Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. ... General information. Our website provides information about your…

  • Complaint form

    Our website also provides information about your rights as a consumer and information about consumer and competition law. ... Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when…

  • Buying on Trade Me

    Buying on Trade Me. Trade Me is an online marketplace where you can buy and sell goods or services. ... Example. The Commission prosecuted an individual for failing to disclose his trader status when selling items…

  • Selling at auction

    similar. They are not selling their own property. Property is not sold “on behalf of” someone if the owner of the property sells it directly. ... Go to the Ministry of Business, Innovation and Employment website for …

  • Buying a car

    Motor vehicle traders have the same legal obligations whether they are selling cars off the lot or online. ... Read more about buying from a car dealer on the Consumer Protection website.

  • Petrol pricing

    The importer margin is the money retailers have to cover local transport and the costs of selling fuel in New Zealand, as well as profit. ... The AA also monitors prices and margins and has information on their…

  • What are product safety regulations and standards?

    Supplying or selling products that do not meet product safety regulations is illegal. ... website. You can access the regulations and the Fair Trading Act online at www.legislation.govt.nz.

  • Used motor vehicles

    If selling online, the CIN must be displayed within the advertisement for that vehicle. ... You can access the Regulations (which contain a sample CIN), the Act and the Motor Vehicle Sales Act 2003…

  • Pedal bicycles

    Read more about selling bicycles, or go to the Standards New Zealand website to buy the standard. ... You can access the Regulations and the Fair Trading Act online at the government’s legislation…

  • Your obligations as a business

    Your obligations as a business. As a business, there are rules in the Fair Trading Act that apply to all aspects of promoting and selling goods and services – from advertising and ... It also applies to advertising in all forms such …