This can only happen in the areas where fibre is available to be installed in homes and when certain copper protections are in place.

This interactive digital map of SFAs is designed to help consumers find out if fibre is rolled out in their area. SFAs are shown as brown shaded areas. This is the first step in the process to allow Chorus to withdraw copper services such as landlines and ADSL or VDSL broadband in locations where fibre is available. If fibre is not available in your area, then nothing will change.

Our SFAs cover approximately 1.5 million households and businesses mainly in major towns and cities across New Zealand. We updated this map in 2021 based on information provided in October 2021 from Chorus and local fibre companies Northpower Fibre, Ultrafast Fibre, and Enable Networks. The Commission is required to assess SFAs at least annually.

Please note because of the way we assess SFAs, this map may be different to information available on or providers own maps. More information about how we assess SFAs can be found on our website.

While this map shows where fibre is available, some consumers may not be able to have fibre installed, for instance if they rent and require their landlord’s permission or they are on a shared driveway requiring their neighbour’s consent.

To find out if you can get fibre installed, please talk to your telecommunications provider. If you are unable to resolve an issue with your provider, a dispute resolution service may be able to help. The Telecommunications Dispute Resolution (TDR) service can help with most telecommunications disputes, including broadband and billing issues. Utilities Disputes may be able to help you with fibre shared property access disputes.

SFA map file

The SFA map is also available as a geographic information systems (GIS) shapefile of the primary LINZ survey parcel where specified fibre services are available. This file includes information to identify the survey parcel, the SFA name, and the fibre service provider(s). We have made this file available to allow interested parties to use the SFA map in their own GIS software.

The LINZ portion of the shapefile is distributed under a creative commons 4.0 licence.

Download 2021 SFA map ZIP (241 MB)